Return Policy
Narashansa Organics Return Policy
At Narashansa Organic, we strive to ensure the satisfaction of our customers. If you encounter any issues with your order, please follow our return and refund guidelines outlined below. We are committed to resolving any concerns promptly and fairly.
Damaged Product
If you receive a damaged product, please notify us within 2 days of the delivery date through WhatsApp at +91 – 81231 52502. Provide the following information:
- Order number
- Image of the invoice
- One outer box image
- Two clear images of the damaged product
In cases of multiple item shipments, only the affected product can be returned and replaced. We will promptly resend and replace the damaged products and work towards an amicable solution. Calls and emails will be responded within 24-48 hours.
Missing Product
For missing products, please notify us within 1 day of the delivery date through WhatsApp at +91 – 81231 52502. Provide the following information:
- Order number
- Image of the invoice
- One outer box image
- Two clear images of the opened box with all items received
Spoiled Product
If you receive a spoiled product, notify us within 2 days of the delivery date through WhatsApp at +91 – 81231 52502. We will ensure the refund or rplacement will be done promptly provide the following information:
- Order number
- Date of packaging/manufacture
- Clear images or video of the product
We will replace the product after due investigation and diligence, ensuring a fair outcome. Emails will be responded to within 24-48 hours.
Contact Information
For all return or refund requests, please contact us via:
- WhatsApp: +91 – 81231 52502
- Email: [Provide your email here]
We assure full assistance and a fair resolution to all issues. Thank you for choosing Narashansa Organics.
No Returns Without Valid Reason
Please note, we do not accept returns or offer refunds for products without a valid reason, such as a simple change of mind. All return requests must be supported by genuine concerns regarding product damage, missing items, or spoilage